Privacy Policy
How we protect and handle your personal information.
Effective Date: May 11, 2023 | Last Updated: November 4, 2025
Introduction
At Auria Health, LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through third-party payment processors)
- Account credentials and preferences
- Customer service communications
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer service and support
- Send you important updates about your orders and account
- Improve our website and services
- Personalize your shopping experience
- Send marketing communications (with your consent)
- Prevent fraud and ensure website security
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- Protection of Rights: To protect our rights, property, or safety, or that of our users or others
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Opting out of marketing communications
- Data portability
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: